You can reach our Customer Service Department for any inquiries related to online sales through the following channels:

Utilize our Need Help service on the website. Call us at our. +92-333-4919028, 042-35454780 Connect with us on our social media pages such as Facebook, Instagram, etc.

Email us at customer@equatorstores.com

Customer Service Department Hours:
Monday to Friday from 9:00 to 6:00 PST.

HOW CAN I FILE AN ONLINE COMPLAINT?

If you encounter any issues, please first reach out to our Customer Service department for assistance. If you wish
to file an official complaint, please Email us at customer@equatorstores.com

HOW CAN I FILE A COMPLAINT ABOUT A STORE?

To file a complaint about one of our stores, please contact our Customer Service department at our +92-333-4919028, 042-35454780

HOW CAN I SUGGEST IMPROVEMENTS?

We value your feedback and welcome suggestions for improvement. You can share your ideas and suggestions with us through any of the contact channels mentioned above. We appreciate your input as it helps us enhance our services and offerings to better serve you.